Welcome to Bugbase Support. Here you can find answers to all of the little questions that come up when you are working with Bugbase. We have just recently launched this site as a way to keep our customers informed about any new features, as well as to provide documentation for the program and its tools. If you are new to Bugbase, remember that tech support is included in your monthly payment, so if you can’t find the answers you’re looking for here, give us a call. We want to make the management of your pest company as easy as possible. If there is a feature or idea that you think would make Bugbase better, please submit the idea to the Feature Request form.

We recommend using Mozilla Firefox to view this website. Firefox is a web browser (much like Internet Explorer), however it has far superior security, as well as greatly improved usability. Think of it like this: People who know how to use computers, use Firefox, not because it is harder, but because it is easier.


*Bugbase Tutorial Videos
Be sure to check out our Bugbase tutorial videos. Learn how to customize Bugbase to your liking and create WDO reports with detailed instructions.

Important:
From time to time a customer will inform us about little changes to the pest act, or how the Ag department is doing things. And every once in a while we add a neat little function or report to Bugbase that you may find handy. If you would like us to email you with important information, please fill out the form below. We promise not to spam or bother you.