Print Your Logo On Your Envelopes

If you have a logo in the program that prints on your documents, you can choose to have it print on your envelopes as well. To turn this feature on in Bugbase, go to Administrator > General Settings > Envelope Logo. When you click on the Envelope Logo, it will...

Bugbase Freezing

If your Bugbase program is freezing while you are trying to work in it, try the following solutions: First, check the amount of RAM (installed memory) your computer holds by going to: Control Panel > View by: Small icons > System If you have less than 500MB,...

Create and Edit Findings / Notes

Watch the Video To create and edit findings and notes in Bugbase,  go to:  Administrator > WDO Admin > Findings / Notes To edit an existing finding or note, click the blue arrow button next to the Finding/Note Code text box to see the full list of codes...

Inspection Report Not Listed in Print Window

In the Print Options window, if Inspection Report is not listed under Select Items to Print, that means the Inspection Date field was left blank in the WDO Report. To fix this, go back to the job window, and on the General Info tab, enter a date into the Inspection...

Update Company Info

When you need to update your company’s address or phone numbers, go to: Administrator > General Settings > Company Info From the Company Information window, click on and type inside each of the appropriate fields to update street address, city, state, zip...

OpenInsight Boot Up Failed

Bugbase is written in a programming language called OpenInsight. Your computer cannot run programs in this language by itself and needs an Engine to do a lot of the processing for it. So sometimes, when you try to close Bugbase, for whatever reason, your computer does...